We genuinely believe our people are our greatest strength. Individuals, personalities and most importantly experts in their respective disciplines. Together we are Century. Together we deliver a unique personal approach and human touch to insurance, where we take the time to care for the people that matter – our clients and their customers.
Our team of experts and specialist underwriters will utilise their many years of experience to provide you and your client with thoughtful, practical and effective solutions often when the majority of providers may opt not to. Speak with one of them today.
An extremely experienced technical underwriter that has lived and breathed Motor insurance for over 25 years. Over his illustrious career, Ian has worked for both household insurance names as well as a Lloyds Syndicate, before co-founding Century in 2011. The self titled “Go To Man” at Century, what Ian doesn’t know about Motor Underwriting isn’t worth knowing.
When not in the office, Ian can often be found on the golf course, not in a swimming pool (whilst he may look like Duncan Goodhew, he can’t in fact swim). A proud father of 2, Ian expertly juggles the joys of family life with the joys of dealing with Century’s Broker agencies. A man with multiple talents (bizarrely, including roller hockey), Ian is the person you want to talk to for any underwriting query.
Senior Fleet Underwriter
A senior underwriter with long proven expertise in Motor Fleet, having worked across specialist motor insurance companies, including ERS, XL Catlin, Miles Smith and AXA, in his 20+ years of experience. Kevin’s knowledge & passion for Motor Fleet insurance is second to none, providing Century’s broker agencies an invaluable resource that can be leveraged for expert advice and to get the very best policy for their customers. Relishing the challenge of underwriting complex and difficult motor fleet risks, Kevin works closely with brokers across the UK to find the very best solutions.
Kevin’s dedication to Motor insurance can only be matched by his life long dedication to his beloved West Ham Football Club, having been a season ticket holder for over 20 years. A proud father of 2 boys, Kevin’s football obsession has (unfortunately for his wife) resolutely been passed onto his sons, so weekends are now almost entirely consumed by football coaching and pilgrimages to West Ham’s home ground with his sons. A honest, professional and approachable underwriter, Kevin is your point of contact for anything Motor Fleet (or West Ham for that matter).
Motor Renewals Underwriter
A trusted, highly knowledgeable motor policy underwriter that has proven experience in motor fleet insurance. Taking great pride in supporting Century’s broker partners and delivering high quality customer service, Mark expertly aids brokers with all Century’s Motor Renewals and policy enquiries. A team player through and through, Mark helps Century run like clock work.
When not spending time with his friends and family, Mark can be found consuming his true passion – sport. Not only is he a season ticket holder for his much loved local football team but he’s also an ardent supporter of the local cricket club. Combine his time spent watching live sport, with his passion for reading (guess what… about sport!) and it’s hard to believe he finds any time to fall off horses. In all seriousness, Mark’s true passion is helping others, which is easy to understand when you witness his generous, thoughtful nature and approach to both his professional and personal life.
Renewals Assistant Underwriter
A diligent assistant underwriter in our busy non-motor insurance division. Katie joined Century as a plucky apprentice, immediately demonstrating her natural talents for the insurance market. Quickly graduating to become a Motor Fleet policy administrator, Katie has always worked closely with our underwriters to ensure our broker partners are fully supported. A pursuer of new challenges and knowledge, Katie now assists Century’s diverse Property & Casualty underwriters, by delivering expert underwriting, excellent customer service and swift policy administration.
A social butterfly, Katie loves to spend time with friends and family. Being inquisitive and explorative in nature, she also enjoys discovering new places – that is, when she can be peeled away from the comfort of the sofa and a Netflix binge. Often described as hard working and motivated, Katie is someone that commits – to the gym, 80’s music, pub gigs and more often than not her love of clothes shopping.
Head of Claims
Richard is the claims manager you want on your side. Dependable and helpful to his core, he is responsible for delivering Century’s first class claims service. A professional with over 30 years in operations across Lloyds syndicates and large composite insurers, Richard ensures the smooth, efficient resolution of our customers claims. As a member of Century’s management team, Richard adds his expert claims knowledge and innovative ideas to helping develop Century into the MGA of the future.
Yet another keen golfer, Richard takes great pleasure in beating Ian on the golf course – something he openly admits is not actually a talent (poor Ian!). A man with shocking memory, Richard is blessed with children’s date of births that are as easy to remember as counting, which is fortunate, seeing as he learnt to count in his mid 30’s – that is, according to Ian of course. Richard will also be found enjoying the ups (his son’s team winning the league) and downs (supporting West Ham FC) of football. A conscientious team player, that will always strive to deliver a service befitting of Century’s and his own quality control – if you need help with a motor claim, speak with Richard.
New Business Assistant Underwriter
An unmistakably talented Underwriting Assistant, with the energy and drive to help with literally any broker enquiry. Ben is the reliable support our busy underwriters require, providing assistance whenever he is turned to alongside Broker development to help fuel the division’s growth. With an advantageous working background including time spent at Markel, Ben brings a level of energy that Century’s Brokers will benefit from time and again.
With a love for weight training, Ben will most often be found at his local gym. When not focussed on muscle growth or how much protein he’s consumed that day, he will invariably be eating, drinking and generally being pretty jolly. A passionate golfer (just like everyone else at Century), Ben is quick to admit he is still awful even after many years of practice. Luckily for Century’s broker agencies, Ben is a far better Underwriting Assistant than golfer, so he’s happy to help with any broker enquiry.
A highly experienced insurance professional and Century’s very own “all seeing eye”. Sarah is a credit controller with an incredible 20+ years experience in insurance financial management, including credit control at large international institutions such as QBE Insurance and Equity Red Star. Responsible for premium collections, agency applications and payments, Sarah manages Century’s accounts with precision and can be turned to for quite literally anything financial.
A loving mother to a young daughter, Sarah now enjoys the pleasures (screams, shouts, manic children, culinary delights, bad coffee and enclosed spaces) of the regions soft play centres whenever possible. When she can pull herself away, Sarah finds time for a spot of bingo, her latest craft projects or eating out with friends – provided the cuisine of choice doesn’t feature the dreaded banana, a truly terrifying fruit according to Sarah.
A resolute MI analyst that consistently delivers. Philip is a highly experienced analyst and programmer, with over 25 years experience in providing timely, accurate reports and management information. Having worked across the sector for many years, including time spent with Direct Line Group and NIG, his knowledge is broad and his expertise invaluable to Century. Ever punctual, Philip is responsible for managing Century’s Data Warehouse and ensuring all of our reports are accurate, current, complete, consistent and delivered on time… a talent that clearly comes naturally!
A family man with two young boys, Philip’s passion lies in sport – in particular the adrenalin of motorsport. In complete contrast, when not watching cars race round a track at frightening speeds, you’ll find Philip with his feet up, cup of coffee in hand, watching a good (and sometimes not so good) TV drama. As a twin, Philip is prone to the odd bout of ‘Extra Sensory Perception’ (a.k.a Sixth Sense) – a talent we’re hoping to leverage for looking into the future of the insurance market. Watch this space!
Assistant Underwriting Team Leader
Sarah leads Century’s first class administration team from the front. An ever helpful team leader with the skillset to provide an answer before the question has finished being asked. A hugely knowledgeable professional with Chartered Institute of Insurance certification to boot, Sarah leans on her experience in the industry, including working for NFU Mutual, to deliver faultless policy and insurance administration to our incredible customers and underwriters.
A film fanatic (sometimes to self proclaimed “nerd” status), Sarah is a devout visitor to the Cinema. When the film of the week hasn’t delivered sufficient scares and thrills, Sarah will often be found at a theme park, riding the rollercoasters to get her kicks. Whilst careful and considerate in her professional life, it turns out she is rather clumsy outside the office, even managing to scar herself just weeks before her wedding day. But if there was one thing that characterised Sarah, other than her sunny disposition and incredible administration talents, it would be her obsession with Cadbury’s Creme eggs – which has led her to memorising its barcode for efficient payment at a till (something she claims is because they don’t scan easily, but we’ll let you be the judge of that).
With a wealth of experience, Anne is a highly knowledgeable Assistant Underwriter in our Motor Fleet division. Her intrinsic understanding of the nuances of Motor Fleet insurance combined with her diligent approach to preparing policy documentation, renewal reports and processing mid-term adjustments, ensures Century’s policy holders and broker partners are fully supported at every turn.
A steadfast member of Essex County Cricket Club, Anne has spent the last 30 years supporting her beloved club both home and away. With a passion for food, Anne also finds time to enjoy the culinary delights Chelmsford has to offer, eating out with her fiancé and family. When she’s not distracted by the excitement of County Cricket, Anne will likely be planning her next holiday or adventure, such as climbing the Sydney Harbour Bridge which remains a recent highlight. A conscientious, reliable team member (and tea aficionado), Anne is the resolute Assistant Underwriter that can be called on at anytime to give the precise support our underwriters and customers need.
Benefitting from extensive experience within the Motor insurance market with specialist fleet insurers, Rachel is a reliable Motor Fleet Assistant Underwriter that consistently delivers expert support to Century’s underwriters. A combination of patience, reliability and in-depth knowledge of Motor Fleet insurance, ensure Rachel is always able to help find the right solution for our broker agencies.
A conscientious team player, Rachel’s passions span a diverse spectrum of pastimes. A devoted mother to a young son, Rachel loves nothing more than spending time with her family. If she’s not busying herself with a spot of baking – a pastime all of us at Century hope to benefit from – or her latest arts & crafts project, Rachel will be found curled up somewhere comfy reading or out stomping the local countryside for a spot of fresh air. By joining Century during a nationwide lockdown in response to the global COVID-19 pandemic, we hope all our broker agencies give her a warm welcome during such a disrupted period in time.