OUR PEOPLE

An extremely experienced technical underwriter that has lived and breathed Motor insurance for over 25 years. Over his illustrious career, Ian has worked for both household insurance names as well as a Lloyds Syndicate, before co-founding Century in 2011. The self titled “Go To Man” at Century, what Ian doesn’t know about Motor Underwriting isn’t worth knowing.

When not in the office, Ian can often be found on the golf course, not in a swimming pool (whilst he may look like Duncan Goodhew, he can’t in fact swim). A proud father of 2, Ian expertly juggles the joys of family life with the joys of dealing with Century’s Broker agencies. A man with multiple talents (bizarrely, including roller hockey), Ian is the person you want to talk to for any underwriting query.

A trusted, highly knowledgeable motor policy underwriter that has proven experience in motor fleet insurance. Taking great pride in supporting Century’s broker partners and delivering high quality customer service, Mark expertly aids brokers with all Century’s Motor Renewals and policy enquiries. A team player through and through, Mark helps Century run like clock work.

When not spending time with his friends and family, Mark can be found consuming his true passion – sport. Not only is he a season ticket holder for his much loved local football team but he’s also an ardent supporter of the local cricket club. Combine his time spent watching live sport, with his passion for reading (guess what… about sport!) and it’s hard to believe he finds any time to fall off horses. In all seriousness, Mark’s true passion is helping others, which is easy to understand when you witness his generous, thoughtful nature and approach to both his professional and personal life.

Sarah leads Century’s first class administration team from the front. An ever helpful team leader with the skillset to provide an answer before the question has finished being asked. A hugely knowledgeable professional with Chartered Institute of Insurance certification to boot, Sarah leans on her experience in the industry, including working for NFU Mutual, to deliver faultless policy and insurance administration to our incredible customers and underwriters.

A film fanatic (sometimes to self proclaimed “nerd” status), Sarah is a devout visitor to the Cinema. When the film of the week hasn’t delivered sufficient scares and thrills, Sarah will often be found at a theme park, riding the rollercoasters to get her kicks. Whilst careful and considerate in her professional life, it turns out she is rather clumsy outside the office, even managing to scar herself just weeks before her wedding day. But if there was one thing that characterised Sarah, other than her sunny disposition and incredible administration talents, it would be her obsession with Cadbury’s Creme eggs – which has led her to memorising its barcode for efficient payment at a till (something she claims is because they don’t scan easily, but we’ll let you be the judge of that).

Richard is the Claims Director you want on your side. Dependable and helpful to his core, he is responsible for delivering Century’s first class claims service. A professional with over 30 years in operations across Lloyds syndicates and large composite insurers, Richard ensures the smooth, efficient resolution of our customer’s claims. As a member of Century’s leadership team, Richard adds his expert claims knowledge and innovative ideas to helping develop Century into the MGA of the future.

Yet another keen golfer, Richard takes great pleasure in beating Ian on the golf course – something he openly admits is not actually a talent (poor Ian!). A man with shocking memory, Richard is blessed with children’s date of births that are as easy to remember as counting, which is fortunate, seeing as he learnt to count in his mid 30’s – that is, according to Ian of course. Richard will also be found enjoying the ups (his son’s team winning the league) and downs (supporting West Ham FC) of football. A conscientious team player, that will always strive to deliver a service befitting of Century’s and his own quality control – if you need help with a motor claim, speak with Richard.

With a wealth of experience, Anne is a highly knowledgeable Assistant Underwriter in our Motor Fleet division. Her intrinsic understanding of the nuances of Motor Fleet insurance combined with her diligent approach to preparing policy documentation, renewal reports and processing mid-term adjustments, ensures Century’s policy holders and broker partners are fully supported at every turn.

A steadfast member of Essex County Cricket Club, Anne has spent the last 30 years supporting her beloved club both home and away. With a passion for food, Anne also finds time to enjoy the culinary delights Chelmsford has to offer, eating out with her fiancé and family. When she’s not distracted by the excitement of County Cricket, Anne will likely be planning her next holiday or adventure, such as climbing the Sydney Harbour Bridge which remains a recent highlight. A conscientious, reliable team member (and tea aficionado), Anne is the resolute Assistant Underwriter that can be called on at anytime to give the precise support our underwriters and customers need.

A highly experienced insurance professional and Century’s very own “all seeing eye”. Sarah is a credit controller with an incredible 20+ years experience in insurance financial management, including credit control at large international institutions such as QBE Insurance and Equity Red Star. Responsible for premium collections, agency applications and payments, Sarah manages Century’s accounts with precision and can be turned to for quite literally anything financial.

A loving mother to a young daughter, Sarah now enjoys the pleasures (screams, shouts, manic children, culinary delights, bad coffee and enclosed spaces) of the regions soft play centres whenever possible. When she can pull herself away, Sarah finds time for a spot of bingo, her latest craft projects or eating out with friends – provided the cuisine of choice doesn’t feature the dreaded banana, a truly terrifying fruit according to Sarah.

Mark started his career back in the early 90’s as a junior Underwriter for Torch Motor Polices but gained most of his knowledge & experience as a wholesale broker. A true team player, that enjoys meeting new and existing brokers.

An avid sports fan with a passion for Football, having played for Witham Town & Heybridge Swifts. With his boots now “hung up”, Mark took his level 1 football coach qualification to pass on his skills to the younger generation. Married with 2 fantastic children, Mark enjoys overseas holidays, spending time with his family, watching his son play football at Wivenhoe Town & daughter play Netball.

Joris is an assistant underwriter at Century, where he plays a vital role in providing exceptional customer service. On a daily basis, Joris supports the team by handling administrative tasks, performing data entry, and ensuring that renewal invites are sent out promptly. He is also responsible for following up with existing customers to guarantee a smooth renewal process. With previous experience as part of the sales team at an insurance broker, Joris brings valuable knowledge in renewing and setting up insurance policies for our motor fleet customers. His ability to handle challenges and address customer concerns makes him an asset to the team.

Outside of work, Joris has a vibrant personality and a range of interests. When he’s not assisting customers, you can find him riding his motorcycle and enjoying the freedom of the open road. Joris is also a talented musician who spends his free time playing the guitar. Additionally, he has a penchant for thrillers and enjoys spending relaxing days watching suspenseful movies. With his reliability, determination, and easy-going nature, Joris is a much valued member of the Century team both professionally and personally.