Tailored Motor Fleet Insurance Policy in Hours

Century, a leading Motor Fleet Insurance Managing General Agent (MGA), partnered with Movo Insurance to successfully underwrite a comprehensive motor fleet policy for a road surfacing contractor based in Scotland. The contractor provides both commercial and residential services, including driveways, car parks, road repairs, and resurfacing. Their diverse fleet of 17 vehicles required a tailored solution, and this project marked the first time the broker had personally worked with Century.

Challenge

The road surfacing contractor approached Movo Insurance with a significant insurance requirement. Their 17-vehicle fleet included a mix of cars, vans, commercial vehicles, and trucks, each playing a critical role in the company’s operations across a wide geographical area. Due to the nature of the contractor’s work—spanning both commercial and residential projects—comprehensive and flexible coverage was essential.

As a new broker working with Century, they were keen to ensure a smooth experience for their client, with a policy that was not only competitively priced but also custom-built to meet the client’s complex needs. Time was also a key factor, as the client required a swift turnaround to maintain business continuity.

Solution

Century collaborated closely with the broker to gain a thorough understanding of the client’s business and risk profile. Recognising the importance of the contractor’s fleet to their operations, Century’s underwriting team crafted a bespoke motor fleet policy that covered all the vehicles, providing protection against a range of risks, including road accidents, damage, and liability exposures.

The fleet, comprising a variety of vehicle types, needed a policy that addressed the unique challenges of operating in both residential and commercial settings. Century’s team worked diligently to ensure every aspect of the client’s requirements was accounted for, providing comprehensive coverage that matched the scope of their operations.

One of the standout achievements of this project was the speed with which the policy was bound. From the moment the submission was made, Century delivered a quote and bound the policy within six hours, ensuring the client received prompt, efficient service. Throughout the process, Century maintained close communication with the broker, delivering prompt responses and offering the attention to detail that made the experience seamless.

Results

The project delivered excellent results. Movo Insurance was extremely pleased with Century’s responsiveness and professionalism, especially given the size of the risk involved. Nathan Hall, Account Handler at Movo Insurance, praised Century’s service, stating:

“Prompt responses via phone and email, including a same-day turnaround, excellent service.”

The contractor was equally satisfied with their new motor fleet policy, appreciating the comprehensive coverage and competitive pricing that Century provided. The policy offered the necessary protection to support their operations, giving them peace of mind as they continued their work.

This successful outcome also established a strong foundation for future collaboration between Century and Movo Insurance. Achieving a positive result on a sizeable and complex risk reinforced Century’s commitment to delivering outstanding service to broker partners, further strengthening relationships in the process.

Conclusion

Century’s ability to provide a bespoke, competitively priced solution for a 17-vehicle fleet in under six hours demonstrated their expertise in underwriting complex motor fleet risks. This case highlighted Century’s attention to detail, commitment to broker relationships, and ability to deliver results quickly and efficiently. Both Movo Insurance and their client were highly satisfied with the outcome, reinforcing Century’s reputation as a trusted partner in the Motor Fleet Insurance sector.